Waiting list for care and paramedical practices

Put patients on a waiting list per treatment or practitioner. When a slot is cancelled, you see who is waiting and can offer it by email, with SMS as an option.

VIMA waiting list lets a care or paramedical practice in Belgium add patients to a waiting list per treatment or practitioner. When an appointment is cancelled, you see who is waiting for that treatment or practitioner, so you can offer the open slot to a matching patient. You set priority and notes per entry, and you notify waiting patients by email, with optional SMS charged per message. The waiting list is part of VIMA.care, browser-based practice software that costs €30 per month excl. VAT for the first practitioner with a 60 day free trial.

Part of VIMA.care, browser-based practice software for multidisciplinary care and paramedical practices in Belgium. Works on web, iPad, smartphone, Mac and Windows.

Frequently asked questions about the waiting list

How does the waiting list help with cancelled slots?

When an appointment is cancelled, you see who is on the waiting list for that treatment or practitioner, so you can offer the slot to a patient who is waiting instead of leaving it open.

Can I notify patients on the waiting list?

Yes. You notify waiting patients by email when a slot becomes available. SMS is optional and charged per message.

Can I set priority on the waiting list?

Yes. You set priority and add notes per waiting list entry, so you decide who is contacted first and keep the context with the entry.

Does the waiting list work per practitioner?

Yes. You keep the waiting list per treatment or practitioner, which is useful for group practices where patients wait for a specific practitioner or type of consultation.

Which practices is the waiting list for?

The waiting list is built for care and paramedical practices in Belgium. Because it follows your own treatment types and practitioners, it fits practices in speech therapy, dietetics, foot care, podiatry and other disciplines alike.

Is the waiting list included in the price?

Yes. The waiting list is part of VIMA, which costs €30 per month excl. VAT for the first practitioner with all features included. SMS notifications are charged per message.

Related features

One shared core. Shaped deeply for each discipline.

VIMA keeps one reliable core: the same calendar, records and receipts run every practice. On top of that core, the workflows are shaped per supported discipline, using feedback from the professionals who use VIMA in their daily practice.

Dedicated workflow depth is currently available for podiatry, speech therapy and specialised foot care. Dietitian practices currently use the configurable shared core for scheduling, records, forms, consultation types and payments.

Practice feedback shapes how the waiting list fits each discipline: priorities, the appointment types a list is kept for, and how waiting patients are followed up are all things you configure. A speech therapy practice can keep a list per therapist for intake consultations, while a foot care practice keeps one per treatment type to offer cancelled slots to patients due for a next visit. Those examples are configurations, not fixed rules: each practice decides its own priorities and appointment types, and the list underneath works the same way for every practice.

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