Frequently asked questions

Everything you want to know about VIMA practice software for podiatrists and foot care providers in Belgium: price, GDPR, switching, online booking, patient records and support.

VIMA.care is browser-based practice software for podiatrists, foot care providers and paramedical practices in Belgium. These answers cover what it costs, how the 60 day free trial works, how it handles patient data under the GDPR, switching from Excel or another system, online booking, payment receipts and support.

Questions and answers

Which practice software is best for podiatrists in Belgium?

There is no single best option for everyone, only the best fit for your practice. Compare how well a product handles your treatment types and patient-record workflow, and ask the vendor whether Belgian nomenclature or RIZIV administration applies to your discipline. Also compare ease of use, cost and support.

Should I move from Excel to practice software?

Yes, once Excel costs you several hours a week or you start making mistakes. Typical signs are a growing patient list, patients calling during treatments, no clear overview of your revenue, and sensitive data sitting in unprotected files. VIMA brings scheduling, records, booking and payment receipts into one system.

Does VIMA include Belgian nomenclature?

RIZIV and third-party-payer administration is available in the speech therapy workflow only. It is not a shared podiatry or foot-care feature. Confirm the current scope via [email protected].

Is VIMA GDPR compliant?

The public privacy page covers the website and Join flow. Confirm current app export, security, processors and the data processing agreement via [email protected].

Does VIMA work with Belgian accounting software?

Payment receipts do not replace accounting software, and VIMA does not claim an automatic integration with external accounting packages. Confirm current export options via [email protected].

What does VIMA cost?

VIMA costs €30 per month excl. VAT for your first practitioner and €25 per month excl. VAT per extra practitioner, with all features included and support staff accounts free. You can try it for 60 days free, with no credit card, and cancel monthly. See the pricing page for the referral program.

Can I import my existing patient data?

Yes. You can import a patient-list CSV with free personal guidance specifically for that CSV import. Confirm broader migration and export scope via [email protected].

How flexible is VIMA on contracts?

There is no annual contract, notice period or exit fee. Confirm current VIMA app export, security, processors and the data processing agreement via [email protected].

Can patients book appointments online?

Yes. Patients book 24/7 through your personal booking link, choose a treatment and time, and receive an automatic confirmation. Online booking syncs with your VIMA calendar in real time to prevent double bookings, and it is included in every plan.

Can I build my own intake forms?

Yes. You build your own intake and anamnesis forms with your own questions and fields per treatment type. Patients complete them at home through a link, and the answers land directly in the patient record.

How do payment receipts work in VIMA?

You turn a consultation into a payment receipt using your configured treatment rate and your own template with your logo. A single overview shows paid and outstanding amounts. RIZIV and third-party-payer administration is scoped to speech therapy only.

Does VIMA support electronic patient records?

Yes. Each patient has one electronic record with medical history, treatment notes, photos and documents. You can add your own fields and templates, and search by name, phone number or health insurer.

Does VIMA work on my phone and tablet?

Yes. VIMA is browser-based and works on any device with a browser: smartphone, tablet, Mac and Windows. The calendar and patient records sync in real time, so you have access at the practice and on the go.

Is VIMA suitable for group practices?

Yes. VIMA supports multiple practitioners in one system. Each practitioner has their own calendar and availability, and you can configure locations and rooms to prevent double bookings.

What if I need help?

You get direct, personal support from the VIMA team, without a guaranteed response time.

What happens to my data if I ever leave?

The public privacy page covers the website and Join flow. Confirm current VIMA app export options and the arrangements when leaving via [email protected].

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